SHIPPING POLICY

At PureLess, we are committed to processing and shipping your order as quickly as possible.

Please review the information below regarding order processing and delivery times.

Order Processing Time

All orders are processed within 1–5 business days after your order is successfully placed and payment has been confirmed.

Please note that processing time is separate from shipping time.

Orders are not processed or shipped on weekends or U.S. federal holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

After your order has been processed, the estimated shipping time is approximately 7–10 business days, depending on your location and the shipping carrier.

Therefore, the total estimated time from placing your order to delivery is approximately:

8–15 business days

Please keep in mind that these are estimated delivery times, not guaranteed delivery dates.

Actual delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, and other circumstances outside of our control.

Tracking Information

Once your order has shipped, you may receive a shipping confirmation email containing tracking information.

Please allow some time for the carrier's tracking information to become available or update after your order has been shipped.

If your tracking information has not updated immediately, this does not necessarily mean that your package is not moving.

Shipping Delays

While we do our best to ensure that your order arrives within the estimated timeframe, PureLess is not responsible for delays caused by circumstances beyond our reasonable control.

These circumstances may include, but are not limited to:

• Shipping carrier delays

• Severe weather

• Natural disasters

• Holidays or periods of high shipping volume

• Incorrect or incomplete shipping information provided by the customer

• Customs or governmental processing

• Transportation disruptions

• Other unforeseen circumstances beyond our control

In the event of a significant delay, please contact us at inforporeless@gmail.com, and we will do our best to assist you.

Incorrect Shipping Information

Please make sure that your shipping address is correct and complete before placing your order.

PureLess is not responsible for orders delivered to an incorrect address provided by the customer.

If you realize that you entered an incorrect shipping address, please contact us as soon as possible at inforporeless@gmail.com.

We cannot guarantee that we will be able to change the shipping address after an order has been placed or processed.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, PureLess is not responsible for packages that are lost or stolen after delivery.

If your package is marked as delivered but you cannot locate it, we recommend checking around your property, with household members or neighbors, and contacting the shipping carrier directly.

Contact Us

If you have any questions regarding your order or our Shipping Policy, please contact us at:

inforporeless@gmail.com

We will be happy to assist you.