Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, unworn, with all original tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at inforporeless@gmail.com.

Please note that returns must be sent to the following address:

[INSERT RETURN ADDRESS]

If your return is approved, we’ll provide you with instructions on how and where to send your package.

Please do not send items back without first requesting a return. Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Customers are responsible for the cost of return shipping. Return shipping fees are non-refundable unless the item received was defective, damaged, or incorrect.

If you receive a defective, damaged, or incorrect item, please contact us before sending it back so we can provide you with the appropriate instructions.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you received the wrong item.

We’ll review the issue and work with you to make it right.

To help us resolve the issue as quickly as possible, please include your order number and photos or other relevant information showing the problem.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods, such as food, flowers, or plants

• Custom or personalized products

• Personal care products, such as beauty products

• Hazardous materials

• Flammable liquids or gases

If you have questions about whether a specific item is eligible for a return, please contact us before sending it back.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to get the item you want is to return your original item. Once your return is approved, you can place a separate order for the new item.

Refunds

Once we receive and inspect your return, we’ll let you know whether your refund has been approved.

If approved, your refund will be automatically issued to your original payment method within 10 business days.

Please keep in mind that your bank or credit card company may need additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved, please contact us at inforporeless@gmail.com.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

inforporeless@gmail.com